Privacy
Estimate requests
When you send the Request an estimate form we keep what you typed (your name, phone number, email address, town and message), the time, and the internet address and browser it came from. We use it to answer your request and to do the work if you hire us. We do not sell it or pass it to anyone for advertising.
Cookies
The public pages set no cookies and carry no advertising or tracking scripts, except that playing a video loads Facebook’s player (see Facebook, below). Staff who sign in get a cookie that keeps them signed in.
Staff sign-in
Staff sign in with a Google or Microsoft account. From that account we receive the name, email address and profile picture, and nothing else.
Our videos are kept on Facebook. A page here shows a still picture of each one, and nothing is loaded from Facebook until you press play. When you do, the video plays in Facebook’s own player, and Facebook receives your internet address and may set its own cookies, as it would if you watched the video on Facebook.
The company manages its Facebook Page from this site. Comments people leave on the Page, with the name Facebook shows for them, are stored here so staff can read and answer them. Drafts of replies may be written with the help of an AI service (Anthropic’s Claude), which receives the comment’s text for that purpose.
Where it is kept
The site and its database are hosted in Microsoft Azure data centres in the United States.
Seeing or removing your details
To see what we hold about you, or to have it removed, write to ezra@tapinganddrywall.com or call (417) 280-6302.